Ensure customer satisfaction on every call with a duo headset that delivers rich, natural sound no matter the level of background noise. Three digital mics built on EPOS BrainAdapt™ provide industry-leading voice pickup to let your agents be heard.
 
Carefully crafted to provide an unprecedented level of comfort and agent well-being, with a lightweight design and soft memory foam earpads engineered for all-day wear. Help your agents stay productive and avoid fatigue.

Features

Controller that’s always at hand
Just 25 cm from the headset, the inline controller never gets lost or fumbled.
 
Practical mute alert
LED on the tip of the mic flashes to notify you if you try to speak while muted.
 
Busylight for fewer interruptions 
360-degree busylight clearly signals to others when you’re not to be disturbed.
 
Intuitive smart features
Initiate, end, and mute calls by moving the boom arm or taking the headset on/off
 
Integrates perfectly with EPOS Manager
Analyze, manage, and update devices remotely with the free, secure tool.
 
ActiveGard™ for hearing safety 
ActiveGard™ technology prevents loud spikes and supports noise-at-work compliance.
 
Sidetone encourages softer conversations
Audible voice feedback helps agents speak in a softer, more pleasant tone.
 
Multiple connection options
Includes a USB-C to USB-A adapter for flexible, future-proof ease of use.
 
Guaranteed compatibility
Optimized for Contact Center platforms and certified for leading UC providers.
 
Compact and easy to transport
The slim headset folds flat to fit neatly in the compact storage pouch.